Manage billing, payment details, and receipts

Updated 9 September 2026

Everything about your subscription lives in Settings, under Billing. Payments are handled by Stripe; we never see or store your full card number.

Upgrade or change plan

Pick a plan on the pricing page and checkout opens in Stripe. If you are signed out, you will be asked to sign in first and then returned to finish checkout. Plan changes take effect from your next billing date, and annual subscribers keep their rate for the term they paid for.

Monthly plans are charged each month, annual plans once a year, and boosts are one-off purchases charged when you buy them.

Update your card, see invoices, or switch cadence

In Settings, choose Manage subscription. That opens Stripe's customer portal for your account, where you can update payment details, download invoices and receipts, switch between monthly and annual, and change how many Circle seats you pay for.

After you pay

Your plan usually activates within a few seconds of checkout, and boost credits appear the same way. If it takes a little longer, it updates on its own; you can check your plan any time in Settings. If you backed out of checkout, no payment was taken and your plan has not changed.

If a payment does not go through

Your notes are safe and your plan is unchanged while we retry. A failed renewal is usually an expired or replaced card. We retry the payment automatically over the next few days and email you when it happens; a banner in the app offers Update payment details, which takes you to the portal to sort it in one step. Once a retry succeeds, everything continues as before.

VAT and currency

All prices are in GBP with VAT included, calculated and collected by Stripe and shown before you pay.

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