Cancel your subscription

Updated 9 September 2026

You can cancel at any time, and it takes about a minute. In Settings, choose Manage subscription, then cancel in the Stripe portal that opens. No email, no phone call, no retention script.

When it takes effect

Cancellation takes effect at the end of your current billing period. You keep full paid access until then, and you will not be charged again. We do not silently downgrade anything you already use before that date.

What happens after

• Your account moves to the Free plan: 5 captures a month, videos up to 1 hour.
• Nothing is deleted. Your library, notes, actions, and collections data stay on your account; surfaces that need a paid plan (like collections) wait for you rather than discarding anything.
• Any boost credits you bought stay yours. They never expire.

Refunds

Cancelling stops future charges. Unless stated otherwise or required by law, fees already paid are non-refundable for the period already started; you keep access for the time you paid for instead. Boosts are one-off purchases and are non-refundable, since the credits are used to run AI processing.

If you believe a charge is wrong, write to us and we will look at it properly.

Two things worth knowing before you cancel

• Founding members: the founding-member price is locked for the life of that subscription. If you cancel it, the locked price no longer applies to any new subscription.
• Circle owners: cancelling a Circle plan ends the covered seats for everyone in the circle at the period end. See Circle plans.

Deleting your account entirely

Cancelling keeps your account and data on the Free plan. If you want everything gone, see export your data or delete your account.